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Sabre Travel Protection feature

DESCRIPTION

An easy way to sell trip cancellation, baggage and medical insurance to your clients. Available via the Sabre® global distribution system, this feature provides instant access to insurance company information on policy coverage, price quotations and booking verification. It’s ideal for all types of agencies, from small to high-volume reservation call centers.

Demonstration

View the benefits of Sabre® Travel Protection (requires Flash 5 plug-in)

Key Benefits

Enhances customer service with instant coverage for your customers
Provides additional revenue through commissions (up to 35%)
Enables you to sell easily through the Sabre system

Features

Ensuring a positive travel experience for your clients is at the heart of what you do as a travel agent. Nothing is more disconcerting than learning a client encountered medical or logistical mishaps while traveling on vacation or business, or had to cancel a trip due to an emergency. You want to make certain that you offer your clients the opportunity to make dealing with these situations easier.

By offering Sabre Travel Protection, you are giving your clients the opportunity to have greater peace of mind. Your clients know they are covered immediately. It enables you to easily meet your clients’ needs for convenient, worry-free travel. And you can print the coverage information right on your customers’ itinerary and invoice. Plus, easily track your commissions earned from insurance companies with the interface record sent to your back-office system.

Sabre Travel Protection works through a variety of insurance vendors, including our U.S. preferred partner, CSA Travel Protection. Together we offer travel agents and their customers one of the most comprehensive and flexible travel protection in the marketplace with the following:

For Agents

Receive commission protection — if customer cancels, your commission is covered
Earn up to 35% as a certified agent and 10% as a referral agent
Save time — a Passenger Name Record (PNR) is automatically created in the Sabre system and integrated with your back-office functions

For customers

Provides travel protection — trip cancellations, delays, baggage loss, medical emergencies, air flight accidents, rental car damages or financial defaults
Reimburses for trip interruptions up to 150% of cost
Refunds the premium cost if trip cancelled for any reason
Offers no-risk trial period — full refund of premium within 10 days of purchase
Gives 24-hour emergency customer service

ACCESS

There are several ways to access Travel Protection in the Sabre system:

MySabre™ agent booking portal — integrated into the booking portal at https://my.sabre.com
Graphical insurance —for non MySabre users you can access travelprotection.sabre.com. Clicking on this link will launch the Sabre Travel Network graphical insurance booking utility.
Automated insurance script — each insurance vendor provides an automated script that works in conjunction with our Sabre scribe feature to make selling insurance simple and trouble-free. After installing the vendor’s insurance script, you can access the Sabre Travel Protection feature through an easy-to-use drop down menu.
Insurance booking mask — If your agency is not using our Sabre Scribe feature, you can access a convenient insurance booking mask via the Sabre system. Access the booking mask with one simple entry, then complete a short series of screens to finalize the insurance policy. Information is gathered from your Passenger Name Record (PNR) and displayed for you on the appropriate screen.

WHERE AVAILABLE

Sabre Travel Protection is available in:

Argentina
Brazil
Canada
Chile
France
Germany
Italy
Mexico
Singapore
Hong Kong
Malaysia
Switzerland
United States

TECHNICAL REQUIREMENTS

Architecture and Platform Requirements

Sabre® system platform
Content Services Oracle database

Hardware Requirements

Sabre system terminal
IP connectivity and access to Sabre® eVoya® Webtop

Network Requirements

Any of the following are viable connectivity solutions to process travel protection bookings
X.25 data lines
Frame Relay
Web server with the ability to process XML messages utilizing IP connectivity

Databases Supported

Sabre system based product
Travel Protection Associates databases
Content Services Oracle databases

PRICING

Available free and in the Sabre system to Sabre Connected^SM agencies

Learn More

Product Information

Power Behind You Flyer (English - .pdf)
View the benefits demo (requires Flash 5 plug-in)

TRAINING AND SUPPORT

Users of Sabre Travel Protection should have a good working knowledge of selling travel insurance. Insurance associates provide you with numerous training tools and resources to the agencies who are selling their products. Our associate help desk is available by contacting 800 700 8711 or by e-mail at associate.helpdesk@sabre.com to help serve your needs.